"Happy to report we are seeing between a 400-800% ROI over the first 90 days."
A documented client experience
What Happened
When I Hired
Geoff Skadra.
Six paid coaching sessions delivered. Six paid sessions never delivered. Two years of attempts to use what I paid for. Every claim on this page is backed by emails, invoices, Facebook messages, or signed legal declarations.
- Subject
- Geoff Skadra
- Entities
- Catchpoint LLC · Focus First Advisors · Focus First Consulting · Agency Upgrade Academy
- Current Affiliation
- Citizens Wealth Management (Series 66, Series 63)
- Engagement Period
- December 2021 — Present
- Amount Paid
- $6,000
- Sessions Received
- 6 of 12
- Document Status
- Public
§ 01 — Why this page exists
A record, not a rant.
I'm a former client of Geoff Skadra. In late 2021 I paid him $6,000 for a 12-session business coaching program through his company, Catchpoint LLC, operating as Focus First Advisors and Focus First Consulting.
I got six sessions. I never got the other six. Over roughly two years I tried to use the sessions I'd already paid for. He cancelled, rescheduled, went silent for months, then eventually said his price had doubled and I'd need to pay another $6,000. When I pushed back, he tried to charge a $312 "restart fee" that was never in the contract. When I refused, he offered to cut my remaining six sessions down to four.
I'm not naming myself on this page. This isn't about me. It's a record so the next person who Googles his name can decide for themselves.
He's now a licensed financial advisor at Citizens Wealth Management. That changes the stakes. If you're considering working with him in any capacity, you should at least see what's documented here.
Everything below is backed by evidence. I have the emails, the invoices, the Facebook messages, and the legal declarations I signed under penalty of perjury.
§ 02 — Claims at point of sale
What he said when he was selling.
Direct quotes from Geoff Skadra's own messages, sent before the engagement began. Verbatim. Unedited.
"400% ROI is conservative... average has been 800% and above... residual effects are much higher."
"Marcus just passed $1M run rate starting at around $30k 10 months ago. (And takes more time off.) John went from $3k/mo to $20k–$25k — and $32k in the 3 months he worked with me."
"$6000 invested with me yields between 5-10x in revenue plus increases in profit margins within 90 days. It's not a guarantee — but I have a 100% track record on that so far."
§ 03 — The record
The timeline.
Every entry is documented in writing. Dates and dollar amounts are exact.
-
First payment of $2,000.
Engagement begins.
-
Second payment of $2,000.
-
Six coaching sessions delivered.
Sessions on January 7, 13, 20, 27 and February 10, 17.
-
Sessions paused by mutual agreement.
Pause requested for personal reasons. No restart fee, expiration, or future price-change clause was discussed.
-
Final payment of $2,000.
Made in good faith that sessions would resume. Total paid to date: $6,000.
-
I attempted to resume sessions.
Geoff said he was unavailable for two weeks.
-
Geoff cancelled the morning of our scheduled meeting.
Cited his son's baseball practice. Said he could do Fridays after all, after previously declining Fridays.
-
Multiple reschedule attempts collapsed.
I offered to accept a prorated refund. Geoff declined, citing the elapsed refund window and "behind the scenes" preparation hours.
-
I asked to use my remaining time for operational help.
No follow-through. I also lost access to the Basecamp resources Geoff had originally shared.
-
I tried again.
Geoff replied that he was "slammed at the moment" and would "circle back." He didn't.
-
Geoff said his price had doubled.
Told me I'd need to pay another $6,000 to get any value out of the remaining sessions I had already paid for.
-
After I pushed back, he dropped the doubled price.
Asked instead for a $300 "restart fee." No such fee existed in the original contract.
-
Geoff invoiced me $312.
The "restart fee" plus a $12 processing fee.
-
He proposed cutting my six paid sessions down to four.
If I refused the restart fee, the alternative offered was losing two of the sessions I had already paid for.
-
I declined and asked for what I had paid for.
Six sessions with no additional fees, or a refund. Geoff refused both, comparing the situation to a depreciated gift card and citing "increased costs."
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I sent a formal demand letter.
Requested a $3,000 refund covering the six undelivered sessions. Deadline: March 18, 2024.
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Geoff replied asking me not to file.
Offered to "explore" delivering value within the remaining credit. Maintained no refund would be issued.
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I prepared the case and brought it to small claims court.
The clerk rejected the filing for missing paperwork. I considered re-filing and decided not to. Even with a judgment, enforcing it across state lines against an Ohio LLC would have been expensive and uncertain. He's fortunate I didn't pursue it further. This page is the record I have left.
§ 04 — Value delivered
What $6,000 actually bought.
For six thousand dollars I got six one-hour Zoom calls. The materials were generic worksheets and templates. In my experience, the substance was comparable to what you'd find in a twenty-dollar business book. Nothing was customized to my business in a way I couldn't have produced myself.
I'm not saying he's a bad person. I'm saying that based on what I paid, what I received, and how he handled the second half of the engagement, I would not hire him again, and I would not recommend him to anyone I cared about.
§ 05 — Anticipated questions
Frequently asked.
Why are you anonymous?
This page isn't about me. It's a record. I don't want my name, my company, or my industry to become the story. The facts and the documents are the story.
Is everything on this site true?
Yes. Every date, dollar amount, and quoted statement is backed by emails, invoices, Facebook messages, or court declarations signed under penalty of perjury. I'm happy to verify specifics with anyone who has a legitimate reason to ask.
Did you take legal action?
I sent a formal demand letter on February 23, 2024 and prepared the case for California small claims court. When I went to file, the clerk rejected the package for missing paperwork. I chose not to re-file. Pursuing an out-of-state LLC for $6,000 wasn't worth the further investment of time and money. This page is part of why I'm content with that decision. The public record can do work that a judgment couldn't.
Couldn't you have just kept negotiating?
I tried for over two years. The pattern was consistent. Cancellations, then silence, then new fees and price changes that weren't in the original contract. At some point you stop negotiating and start documenting.
Isn't this defamation?
No. Defamation requires false statements of fact. Everything here is documented and true, or it is clearly framed as personal opinion based on personal experience. Geoff Skadra's own words are quoted directly from his own emails and messages.
He's a financial advisor now. Why does that matter?
Licensed financial advisors are bound by FINRA and SEC rules around client communications, performance claims, and conduct. Prospective clients, employers, compliance officers, and regulators can read his prior public ROI claims above and decide whether they're consistent with the standards of his current profession.
Are you Geoff Skadra and want this taken down?
See the section below.
A direct message
Geoff, if you're reading this.
You know who I am. The dates and dollar amounts on this page identify me to you immediately.
You can still make this right. I'd accept the $3,000 owed for the six sessions you never delivered. Honestly, given what was actually delivered for the other six, I believe the full $6,000 is what's owed.
Either is a path forward. The email below reaches me.